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Policies
Advance Payment Policy
All personal training sessions must be purchased in advance, prior to the scheduling of the session.
Expiration Policy
All purchased sessions expire 1 year after the date of purchase.
Cancellation Policy
Mode Athletics must be notified of any cancellations by phone, 24 hours in advance of scheduled sessions. You must receive verbal confirmation of cancellation from the trainer. If you do not appear for a scheduled appointment or fail to give 24 hours notice, you will be charged for the full session. Please call if you are going to be more than 5 minutes late for a session. Personal trainers will only wait 15 minutes for late arrivals.
If you need to cancel a session, please call 604.669.0466.
Privacy Policy
We recognize that the privacy of our client's personal information is a fundamental element of public trust and confidence in our service. We will never share your personal information with any third parties without your advance permission, or unless ordered by a court of law.
